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Showing posts from March, 2008

Short Code with "HELP", but no one answers...

When you send "HELP" to a sms short code, you are supposed to get back a message telling you what keyword options are available to use. The "HELP" keyword should work on all short codes. The other night while watching "Dancing With The Stars", I tried to send "HELP" to the short code for one of the couples and was expecting to get some generic message back. Instead I got back this: "Thank you for your vote.....normal text charges will apply...." Wait, "HELP" was not a vote, it was a request for information. Zillions of dollars are generated by the promotions, yet it doesn't look like any of that is invested in testing the quality and features of the service. One thing interesting about the current crop of top SMS aggregators is that there isn't any information that a subscriber of their service can use to compare one aggregator to another. Which one is the fastest? Which is the most reliable? There is no benchmark to c