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Showing posts from 2010

G2 stumbles coming out of the gate.

On the heels of the recent iPhone 4 debacle, "Don't hold it like that!" (antenna-gate) we have another PR problem in the works for T-Mobile with the release of the much anticipated G2. It appears there is much confusion between customers and T-Mobile support regarding the specs of the handset that was sent to pre-order customers. The official launch date was supposed to be this week, but existing customers were allowed to pre-order the handset, and those actually were delivered on Friday 10/1/10. Even this seems to be a point of confusion since new owners have been calling into T-Mobile customer support, and some are reporting that the support folks were not expecting any handsets to be delivered until the official launch day, which hasn't happened yet. Owners who have received the handsets (including myself) are reporting two problems. First the slide out keyboard seems to have weak springs. If you horizontally hold the top part of the handset containing the LCD, bu