Yahoo Mail Server: us.f431.mail.yahoo.com

I thought about calling the title something like "Lazy" but I'll be nice. One of the things that bugs me is when a company like Yahoo that should have gobs of money and resources can't seem to fix a small but annoying problem in a service they offer.

I use Yahoo Mail and just about once a day when I try to log into mail, the page seems to grind on a URL that starts off as http://us.f431.mail.yahoo.com/ - it is always the same f431 that has the problem.

I immediately think of the Seinfeld episode "It's not you, it's me", but a quick search reveals that a lot of other people have the same problem, and many have tried to report it.

There is an IT concept called "monitoring" where you use automated technology to ping all your web portal entry points in order to see that they return a valid web page. Yahoo must have some type of technology like this, and why they don't fix this problem that has been exposed by so many is hard to understand.

Today, it is all about "Brand", which should include the never ending commitment to continually refine the quality of your services. All the little things add up, and they add up to big numbers. Like a stock price being $525 versus $25.

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